Privacy policy

Last Updated: 26 July 2026

Business Name: PARAGON DETAILING

Location: New Cairo – Capital Mall

Contact Email: info@paragon-detail.com

Phone: 01118878643

1. Introduction

PARAGON DETAILING (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

A. Information You Provide

We collect information directly from you when you:

  • Place an order

  • Contact customer support

  • Provide checkout details

This includes:

  • Personal Information: Name, phone number, email address, shipping address

  • Order Information: Products purchased, order details

  • Checkout Information: Required for processing and delivering your order

B. Payment Information

Payments are processed securely through Paymob. We do not store or access your full payment card details.

C. Technical Information

We may collect basic technical data such as:

  • IP address

  • Browser type

  • Device information

We currently do not use cookies, analytics tools, or tracking pixels. These may be added in the future, and this policy will be updated accordingly.

3. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Deliver products through our logistics partner (Bosta)

  • Communicate order updates or support responses

  • Improve customer experience and service quality

  • Maintain transaction records for legal and accounting purposes

We do not use your information for marketing, newsletters, or SMS campaigns at this time.

4. Sharing Your Information

We only share your information with trusted third parties necessary to operate our business:

  • Payment Processor: Paymob

  • Delivery Partner: Bosta

We do not sell, rent, or trade your personal information.

5. Cookies & Tracking

We currently do not use cookies, analytics tools, or advertising pixels.

If we introduce cookies or tracking technologies in the future (e.g., Google Analytics, Meta Pixel), we will update this policy and notify users.

6. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no online system is completely risk‑free.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Request limitations on how your data is used

To exercise these rights, contact us at info@paragon-detail.com.

8. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy as our business evolves (e.g., adding analytics, marketing tools, or affiliate systems). The updated version will always be posted on this page with a new “Last Updated” date.

10. Contact Us

For questions or requests related to this Privacy Policy:

PARAGON DETAILING New Cairo – Capital Mall

Email: info@paragon-detail.com

Phone: 01118878643